Effective Date: 24 jan 2025
Sinicon Controls Private Limited ensures timely and secure delivery of your orders. Below are the details of our shipping policy.
1. Shipping Charges
Shipping charges are calculated based on the weight and destination of the order.
Free shipping may be available for orders above a certain value, as specified on the website.
2. Delivery Time
Orders are typically processed within 1-2 business days.
Estimated delivery times are:
Within the same city: 2-3 business days.
Within the same country: 5-7 business days.
International orders: 10-15 business days.
Delivery times may vary based on unforeseen circumstances such as weather or courier delays.
3. Order Tracking
A tracking ID will be provided via email once the order is dispatched.
You can track your order on our website or the courier service’s portal.
4. Damaged or Lost Shipments
If your order arrives damaged, please contact us within 48 hours of receiving the shipment with photographic evidence.
For lost shipments, we will work with the courier service to resolve the issue and may issue a replacement or refund as necessary.
5. International Shipping
Customers are responsible for any customs duties or taxes applicable in their country.